You will almost certainly have a Steam account if you are a player. After all, it’s one of the world’s most popular digital game stores, and it’s home to some of the most well-known gaming franchises like Counter-Strike and Half-Life. However, just like at any store, there are times when you make an error and want your money returned. If that sounds like you, here’s how to refund a game on Steam.
Refund a Game on Steam
There are several reasons why someone would want to return a game purchased on Steam. Maybe you bought it by mistake, or maybe you bought the wrong version of a game. There could be an issue with the game itself, or your machine may not be able to run it properly.
Whatever the case may be, the good news is that Steam is eager to listen and will gladly give refunds. That’s excellent news, but there are certain limitations on reimbursements that you should be aware of.
We’ll go over how to ask for a refund as well as the rules you should be aware of when it comes to refunds on Steam in this article. You can jump to any section of this tutorial using the table of contents below.
How to Apply for a Refund on Steam (Games, DLCs, etc)
First, let’s look at how you can request a refund from Steam for a purchase you made on the Steam store. Simply follow the instructions outlined below to receive your money returned in no time.
- Log into your Steam account and go to the Steam Help website.
- Select ‘Purchases’ from the drop-down menu.
- Select the game (or DLC, if applicable) for which you want a refund. After that, decide why you want a refund. You can inform Steam that you accidentally purchased the game or that there is a gameplay or technical issue.
- Select ‘I’d like to request a refund’.
- Choose whether you want your money returned to your original form of payment or deposited into your Steam wallet. You can also explain why you’re requesting a refund for the purchase in this section.
You will receive an email confirming the receipt of your refund request. Once you’ve done that, Steam will review your request and accept it, and your money will be credited back to your account within 7 days.
How to See if Your Purchase is Eligible for a Refund?
If you’re unsure whether or not a purchase you made is qualified for a refund, simply follow the steps for requesting a refund. If your purchase is ineligible, it will not appear on the Steam assistance website’s list of purchases.
However, if you want to request a refund for an item that isn’t qualified under the regulations but you still want to file a request, you can. Simply click on ‘View Complete Purchasing History’ to see all of your Steam purchases, and then select the item for which you want to make a request.
Steam Refund Rules
Even while Steam is usually quite accommodating to valid refund requests, there are some guidelines that should be followed. In this part, I’ll give you a quick rundown of those regulations.
Games can be reimbursed if you file a refund request within 14 days of purchasing the game and if you play the game for less than 2 hours total.
DLCs can also be reimbursed after 14 days if you haven’t played the game for more than 2 hours since purchasing it. Refunds will not be given for DLCs that perform irreversible acts (such as levelling up a character).
Valve game in-game purchases are refundable within 48 hours if they have not been used, modified, or transferred. The refund policy for third-party games is up to the developers, however Steam will list non-refundable items on their store page.
You will not be able to get a refund if you have received a VAC Ban while playing a game.
There are a slew of other laws that apply to the various types of purchases you can make on Steam. I’ve mentioned the most typical types of purchases above, but you can read all of the restrictions in detail at this link.
Easily Refund a Game on Steam
That is how you can request a refund for a game you bought on Steam. Although the process takes a little longer, Steam usually provides refunds quickly. Even if your game doesn’t precisely come within the refund guidelines, Steam encourages consumers to seek for a refund if necessary and guarantees that it will be appropriately considered. So, the next time you buy a game on Steam by accident, you can request a refund by following the instructions outlined in this post, and perhaps you’ll receive your money back soon.
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